Privacy Policy

1. Introduction

This privacy policy is applicable to this website – (the “Website”), which is provided and operated by RGOAL LIMTED (“RGOAL” or “we”). PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE WEBSITE. Access to the Website is offered to you on the condition of your acceptance of these terms (the “Privacy Policy”). Particular features, applications and activities offered as part of the Website may be subject to additional privacy terms specified in connection with such, all of which shall be incorporated herein by reference.


Please note that this Privacy Policy applies only to information collected via the Website. It does not apply to information that you may submit to us by any other means or to websites maintained by other companies.

This Privacy Policy forms part of, RGOAL’s Website Terms of Use (“Website Terms of Use”) which govern the use of the Website. Capitalized terms not defined in this Privacy Policy shall have the same meaning as in RGOAL’s Terms and Conditions.

RGOAL may modify, add, or delete portions of this Privacy Policy at any time by posting the changes on this page. Your continued use of the Website after any such changes have been effected constitutes your agreement to such changes. In case RGOAL makes any material changes to the Privacy Policy, the date on which the Privacy Policy was last revised will be indicated at the top of this page.

2. Personal information

In connection with your use of the Website or particular features or components thereof, you may be required to provide, and we may collect, information that can identify you personally or that can be used with other sources of information to identify you (“Personal Information”). For example, if you File a Claim, you will be asked to enter your name, e-mail address and phone number amongst other details. You may also provide Personal Information when you request customer service or other assistance, sign up to receive emails or other communications from us, or otherwise communicate with us via the Website.

3. Use of your information

RGOAL may receive, store and use information (including personal information) about you that was received from or about you from third party sources. Any information obtained from or about you will be used to facilitate the operation of the Website and to personalize, to improve the user experience and to make certain functions, service and other features available to the user. For instance, RGOAL may use collected information for the purpose of:
  • Fulfillment of orders and completion of transactions;
  • Provision of products and services at the request of the user;
  • Communication with the user about his account, responding to enquiries and sending information about features and enhancements of the Website to the user;
  • Communication with users about any changes to the applicable policies;
  • Distribution of our newsletters and/or other materials;
  • Improvement of RGOAL’s products, services, operations and website functionality;
  • Investigations, detection and prevention of any activities that may be in violation of the law or of RGOAL’s policies; and
  • Statistical and demographic analyses of users of the Website and their usage of the website, including analysis of which sections users click on or hover over and analysis of which email messages ( HTML-formatted or others) were opened or reacted to.

4. Disclosure of information

RGOAL will not disclose your Personal Information obtained via this Website to other companies or individuals, except as set out in this Privacy Policy or where RGOAL is required to do so in order to comply with a court order or with the applicable law or where an emergency situation requires disclosure in order to protect the rights, property or personal safety of RGOAL, its users or others.

Anonymous information and any information that is not Personal Information may be disclosed by RGOAL in any manner deemed appropriate or necessary.

5. External service providers

RGOAL occasionally may make use of the services of third-party providers and agents, such as credit card processing, order fulfillment, marketing, database hosting, web analytics, and providing customer service, who may need to access Personal Information for the purpose of performing their functions. No authorization will be given to use the information disclosed to them for any other purpose.

6. Transfer of information to other group entities

RGOAL may disclose Personal Information and other information obtained from you to its parent companies, subsidiaries, affiliates, investors or to another entity in connection with any change of ownership, change of corporate organization or mergers and acquisitions involving RGOAL. In such an event RGOAL would make reasonable efforts to ensure that the transferee will adhere to the provisions and practices described in this Privacy Policy, as amended from time to time.

7. Security

RGOAL shall make reasonable efforts to protect the security and integrity of all Personal Information provided to the Website by implementing various security measures when personal information is entered, submitted, or accessed.

We offer the use of a secure server and all supplied sensitive information will be transmitted via Secure Socket Layer (“SSL”) technology and then saved into our database. Only authorized persons with special access rights and confidentiality obligations will be able to access the information on such systems henceforth. No credit card information will be stored on our servers.

Notwithstanding, users are reminded that transmissions of data over the internet can never be guaranteed to be completely secure and an unlawful interception by third parties of transmissions, emails (including through the “contact us” function) and other communications between the user and RGOAL may be possible and RGOAL cannot guarantee that information will be absolutely safe from intrusion by others (such as hackers) during transmission or while stored on RGOAL’s systems. Therefore, any transmission of data through the internet is done at your own risk.

8. Children

RGOAL’s Website is not directed to children under the age of 13, and RGOAL does not knowingly collect personal identifiable information from children under that age. Children under 13 years of age you should not use this Website and should not provide any personally identifiable information to RGOAL under any circumstances.

9. Applicable law

The Website is published in the European Union. Although RGOAL makes reasonable efforts to protect the personal identifiable information of all website users and to comply with applicable local data protection and consumer rights laws, users should not submit any Personal Information to RGOAL, where they are uncertain whether this privacy policy conflicts with the applicable local privacy laws where they are located.

10. Notice to users outside the European Union

If you are located outside the European Union and voluntarily submit personal information to us, you thereby agree that your personal identifiable information will be transferred to and/or stored in the European Union and to the general use of such information as provided in this privacy policy.

Should you have any questions about this Privacy Policy, please contact us.

Version: February 2019

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